Se rendre au contenu


Enquire

Quick Online Enquiry  


Send enquiry


Call Us

Talk directly with our team.   




+33 3 751 200 96 


Request Your Demo 

SOSMachine Improves Your Uptime.  


book an appointment

 


France Office

SOSMachine France

EuraTechnologies — Pôle Business & Innovation

165 Avenue de Bretagne

59800 Lille, France

+33 3 75 12 00 96

Repair & Maintenance Center

SOSMachine France

24 rue vert dragon

59145 Berlaimont — Lille, France

 +33 3 751 200 96

Frequently asked questions

Here are some common questions about our company.

Product Search

Enter the part number in our search bar and open the product page. Complete the short enquiry form and receive a fast, tailored quotation.

Call Us

Speak directly with your dedicated Account Manager for instant support and a quick quote.

Live Chat

Prefer chatting online? Click the chat icon at the bottom-left of the screen to connect with our industrial parts experts in real time.

All quotes are valid for 30 days from the date of issue, unless a different validity period is specified at the time of quotation.

In addition to new and reconditioned units, we specialise in sourcing obsolete and hard-to-find industrial automation parts. These parts often have fluctuating market values, which can make displaying daily prices on our website challenging.

To ensure you always receive the most accurate and competitive price, our team handles pricing on an enquiry-by-enquiry basis.

Search our extensive range of new, reconditioned, and obsolete parts here.

Yes. All parts we supply  new, reconditioned, or obsolete  undergo comprehensive testing to ensure they meet strict quality and performance standards.

Our goal is to provide reliable, ready-to-use components that you can trust for your industrial automation systems.

Yes. All new, reconditioned, and service exchange parts come with a 12-month return-to-base warranty. If you experience any issues within 12 months of delivery, our Customer Support Team will guide you through the next steps.

For items that fail within the first 14 days, we will replace the part with an equivalent item. If no equivalent is available, we will refund the full purchase price, including any shipping costs.

After the initial 14 days, our standard 12-month warranty terms apply.

Yes. With local distribution centres across all major continents, we can provide fast and reliable delivery of parts to virtually anywhere in the world.

We understand that speed is critical in a breakdown situation. Wherever possible, we aim to dispatch parts on the same day an order is placed.

Delivery times can vary depending on factors such as the part’s condition or its sourcing location. Exact delivery details will always be provided on your quotation. 

To make your purchase simple and convenient, we offer a range of payment methods:

  • Bank transfer, cheques, and PayPal
  • Major credit and debit cards, including Visa, MasterCard, and American Express

We accept payments in most major currencies, with a preference for US dollars (USD), British pounds (GBP), or euros (EUR). Payments in other currencies may incur additional charges.


Enquiry Form

Your details are safe and secure with SOSMachine. We protect your personal information at all times.

⚠️ Les marques et logos affichés sur ce site sont la propriété de leurs détenteurs respectifs. SOSMachine ltd n’est ni affilié, ni agréé, ni sponsorisé par les fabricants mentionnés. Les références sont utilisées uniquement à des fins d’identification, de compatibilité ou d’information.